Inside Sales Support Customer Service Responsible (Temporary)

Purpose;

• Ensure the front office relationship with customers
• Prepare and manage sales quotation
• Develop the customer account by proposing additional offers to support the Account Team Leader
• Build customer loyalty by providing the best service and most reliable information possible

Responsibility;

• Manage all contract aspects of client disputes
• Coordinate with others functions to offer continuous improvement and develop innovation
• Inform clients on stocks or supply chain issues
• Key dependencies for maximizing collaboration and subsidiarity
• Can replace Customer Service when necessary
• Show proactivity and collaboration to enhance customer sales

Qualifications ;

• University Degree
• Minimum 2 years of relevant job experience is an asset.
• Analytic, result oriented, adaptable, able to meet deadlines
• Ability to interact with technical and commercial contacts.
• Fluent level in English
• Fluent in SAP and MS Office applications